Lori went to talk to an attendant and told her that Aaron would be scared to generally be to the airplane not being aware of what was happening. Ultimately, just after A great deal convincing, Aaron was allowed to get off and meet up with Lori within the gate.
My Close friend of mine booked my Mother a reservation from haiti to miami fl I paid her $three hundred to obtain me the fares even so she did not instructed me the flight is going to be booking over a nonrevenue flight it had been a ridicullus moment for all of us, quesion I've In case the seat isn't guarantee why did she took the money from me
American Airways neglected to provide me health care assistance when I asked for it. The staff mentioned that considering the fact that I didn’t make preparations for support they couldn’t help me. Like I understood I used to be gonna Use a professional medical unexpected emergency. Get authentic American airlines and begin caring regarding your consumers.
When I arrived in Newark, AA informed me that the ticket agent experienced did not “scan†my bag, and Consequently, even at seven:00 p.m., they could not prepare for my bag to receive on A different flight to Newark that evening.
january 26 my son flew non quit from st. louis to laguardia airport Ny. He arrived, his baggage didn’t. He noted with the airport that his bag didn't come off the airplane. The Woman in the booth checked the assert ticket. The bag experienced not still left St. Louis. She gave him a locator selection and advised him they would be getting in touch with him soon. They might not find it so they sent him a kind to fill out of his belongings within the bag. He despatched it in.
I happen to be an AA consumer for more than twenty five yrs. Your service is becoming disappointing to mention the the very least. It is actually in all regions of service from sign in to , tavel to baggage managing.
I thought there to get a coverage for overweight people. I used to be up from the window all the trip.I paid out for my seat but since it turned out I actually didn’t have one particular. With the Outdated Piedmont even now traveling considering American would do much better, disappointed all around.
Then on the way back A further “specialized error†we really assumed this was a joke. Nicely it wasn’t. they held us back without EXPLANATION all over again. We had an hour or so & 57 min layover and when we obtained from the airplane from panama to MIA, we built it through customs received our baggage with 47 mins to spare & the “supervisor†basically smiled & reported “you’re planning to miss out on the flight weren't letting you thru†27 Others screaming the aircraft was Suitable THERE & hadn’t left nonetheless, but her cocky smile & Perspective didn’t treatment & Compelled US yet again to overlook the flight & reported “find a cushty spot to sleep for your night.
was in Haiti August seventeenth,went towards the airport 11-30am plus the flight was to depart for the US at 1pm and was told I'd MISSED MY FLIGHT.But was not available any essentive to remain for the next day,and was pressured to obtain One more tickert for August 23rd at my expence.I Just about shed my occupation due to tht,they bought my seat and put me at an envisioned expencies of which I Demand from customers For being COMPANCERTATED FOR THE MONEY Misplaced,WAGES Misplaced.
Had great consumer service sine 1/17. Been pulled from the FRA flight and stayed site for two days in Philly. Nowadays 1/19 I'll resume my flight to FRA with around par documentation. To my shock the ticket agent with the sign in counter were Totally impolite, not helpful and expected me to hunt down my luggage which was checked in over the 17th Which I was not able to retrieve when I was pulled from the flight on Sunday.
I just completed emailing a challenge to purchaser resolutions but accidentally strike one thing and my message disappeared; did you get it?
I tried calling AA for restitution and acquired a “kind letter†apologizing for my practical experience.
I are in NYC and do the job in The style business enterprise making 30k a year, so buying a $360 flight was a huge offer for me. I recently used for and obtained the AAdvantage charge card simply because resulting from business enterprise I'll now be bicoastal and traveling NYC-LA pretty commonly, which was The main reason for my past journey. I have been traveling AA for many years which is why I chose them as my airline of choice for my impending bicoastal occupation. On my last flight #738 on March twenty five 2013 they shed my baggage and it's been over per week now. As a consequence of the nature of my flight I'd quite a few valuables in that bag. I'm in Manner and have already been collecting uncommon and costly items all through my daily life, most of which I brought with me and also have collected on travels that I've flown with your company.
I'm astonished at The dearth of client service at American Airways. I used to be a flight attendant for 30 several years and took excellent delight inside the education I acquired from American. With a recent vacation I watched a passenger and agent argue about which a single was ruder. There isn't a evident enforcement of grooming rules any where in the business.